Effective Date: April 2025
Welcome to MuscleMap! By placing a presale order or using our website, you agree to the following terms. If you have any questions, reach out to us at [email protected].
When you place a presale order, you're reserving a product that is still in development.
We'll do our best to ship as estimated, but timelines may change. You'll be kept updated via email.
All payments are securely processed through Shoprocket and Stripe. By purchasing, you authorize us to charge your card for the product price.
Before Shipping: You may request a cancellation and full refund anytime before your order ships.
60-Day Money-Back Guarantee: After your MuscleMap arrives, you have 60 days to try it risk-free. If it doesn't work for you, we'll refund your purchase—no returns required. You keep the device.
How to Request a Refund: Simply email us at [email protected] with your order details. No forms, no hassles, no questions asked.
Refund Processing: Refunds will be issued to the same payment method used for the original purchase and typically take 5-10 business days to appear after we process your request.
Subscription Refunds: If you signed up for the app subscription, we'll also refund your first month's payment.
Timeline: The 30-day guarantee starts from the day your MuscleMap arrives (Pacific Time).
Subscription Refunds: If you signed up for the app subscription, we'll also refund your first month's payment.
Timeline: The 30-day guarantee starts from the day your MuscleMap arrives (Pacific Time).
MuscleMap is a wellness tool for informational purposes only. It's not intended to diagnose, treat, or cure any medical condition. Use it responsibly and consult a licensed provider for medical concerns.
We collect limited personal information to process your order (see our Privacy Policy).
You may request deletion of your data at any time.
We currently only ship within the continental United States. Shipping timelines are estimates and may vary.
We may update these terms if needed. You'll be notified if we make any major changes.