"What if MuscleMap doesn't work for me?"
That's okay. You're covered by our 60-day money back guarantee, starting from the day your MuscleMap arrives (Pacific Time).
"Do I have to send it back?"
Nope. You keep the device. No returns required.
"How do I request a refund?"
Just send an email to [email protected] with your order details. That's it—no forms or hassles.
Refunds will be issued to the same payment method used for your original purchase and typically take 5-10 business days to appear after we process your request.
"Will you ask me a bunch of questions?"
No. You'll get your refund, no questions asked. We might reach out for feedback, but only if you're open to it.
"What about my subscription payment?"
If you signed up for the app, we'll refund your first month of subscription too.
Why we do this
We built MuscleMap to help therapists and clinics measure and communicate progress with their clients. But we also know it might not be the right fit for everyone. That's why we've made our policy simple and risk-free.